Processing Time

• All orders are processed within 1–3 business days.

• Orders are not shipped or delivered on weekends or holidays.

• If we are experiencing a high volume of orders, processing times may be slightly delayed.

Shipping Rates & Delivery Estimates

We currently offer two shipping options:

• Standard Shipping (Free)

  • Delivery time:

    • Europe: 5–10 business days

    • USA & Canada: 7–15 business days

    • Rest of the World: 10–20 business days

• Priority Shipping (€2.99 / $2.99)

  • Faster handling and priority processing.

  • Delivery time:

    • Europe: 3–7 business days

    • USA & Canada: 5–10 business days

    • Rest of the World: 7–12 business days

Order Tracking

• Once your order has shipped, you will receive an email with tracking information.

• Please allow up to 48 hours for tracking details to update.

Customs, Duties, and Taxes

• Case Lab is not responsible for any customs duties or import taxes applied to your order.

• All fees imposed during or after shipping are the responsibility of the customer.

Lost or Damaged Packages

• Case Lab is not liable for packages lost or damaged during shipping.

• If your package is lost or damaged, please contact the shipping carrier directly.

• If you need help, reach us at support@caselab.com.

Wrong Address Disclaimer

• Customers are responsible for providing the correct shipping address.

• If an incorrect address is entered, please contact us immediately. Once an order has shipped, we cannot make changes.

Contact Us

If you have any questions about shipping or your order, contact us at:
support@caselab.com